Mercedes Recalls 11,895 EQB Electric SUVs Over Battery Fire Risk After Two Software Fixes Fall Short

Mercedes-Benz USA is recalling 11,895 EQB electric SUVs because certain high-voltage battery cells can short internally and trigger a thermal event, including a fire. Owners are told to park outdoors and away from structures and to limit charging to 80 percent until dealers replace battery packs free of charge. The recall is tracked by NHTSA as campaign 26V073.

The recall covers specific EQB variants built from December 2021 through May 2024, spanning 2022 to 2024 EQB 300 4MATIC and EQB 350 4MATIC models plus EQB 250+ models listed in reporting as model years 2023 to 2024. Two earlier recall attempts relied on software to limit charging; Mercedes later concluded those remedies were insufficient after additional testing and European incidents, which is why this action moves to physical battery pack replacement rather than another software cap.

No injuries have been reported in the coverage seen by CARC, and reports indicate no US fires after the prior software updates, though earlier incidents were documented and European incidents helped drive deeper scrutiny. That split, no recent US fires but a remedy judged insufficient, is exactly why owners should not treat the 80 percent cap and outdoor parking guidance as optional: the interim measures reduce risk while the packs are replaced, they do not eliminate it.

If you own an affected EQB, the steps are straightforward: check your VIN on NHTSA's recall site, follow the park-outside and 80 percent charging guidance until your dealer appointment, and book the free pack replacement as soon as Mercedes contacts you. Battery recalls are repaired free of charge, and an open recall can dent resale value until it is closed.